Data Fiduciaries

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Certification Readiness

Customer Assurance and Trust Program


Establish a process for the inbound third-party risk reviews you receive, so your team can answer questionnaires and keep the material customers expect ready to hand.

What it covers

The engagement in detail

Inbound third-party risk management is the mirror of the vendor reviews you perform on others: your customers assess you the same way. We establish the process for handling those reviews, so the team knows who answers a questionnaire and how, and so the documentation a customer expects to find, including security overviews, subprocessor disclosures, certifications and policies, is maintained in one library rather than assembled under deadline each time.

Who it is for

Designed for growth-stage and venture-backed companies building the security program enterprise customers require, and software and SaaS companies, and organizations running business-critical in-house applications.

What you receive

Deliverables from this engagement

  • Inbound review process
  • Questionnaire response library
  • Customer-facing documentation set
  • Ownership and escalation model

Terms

How an engagement works

Every engagement is scoped individually and conducted under a nondisclosure agreement and a master services agreement, beginning with a scoping conversation and a written statement of work that defines scope, deliverables, and sequence. The four steps this practice follows are set out in full on the Certification Readiness page.

  • Earn a certification or attestation
  • Close enterprise deals and answer customers
  • Growth-Stage & Startup Companies
  • Software and SaaS Companies

Start with a confidential conversation

Thirty minutes on whether this is the right engagement for the question you have been asked, and what it would take to answer it.